Date of Last Update: 15 May 2020
These Terms and Conditions form a binding legal agreement between you and us and apply to your use of any of our Games or our Platform in any way, through any electronic device (web, mobile, tablet or any other device).
PLEASE NOTE THAT THESE TERMS AND CONDITIONS INCLUDE A PROVISION WAIVING THE RIGHT TO PURSUE ANY CLASS, GROUP OR REPRESENTATIVE CLAIM AND REQUIRING YOU TO PURSUE PAST, PENDING, AND FUTURE DISPUTES BETWEEN YOU AND US THROUGH INDIVIDUAL ARBITRATION UNLESS YOU OPT OUT WITHIN THE SPECIFIED TIME FRAME. SEE CLAUSE 21 FOR MORE INFORMATION.
THE GAMES AND PLATFORM DO NOT OFFER REAL MONEY GAMBLING, AND NO ACTUAL MONEY IS REQUIRED TO PLAY. ONLY PLAYERS IN THE UNITED STATES OF AMERICA (EXCLUDING OUTLYING TERRITORIES) AND CANADA (EXCLUDING QUEBEC) ARE ELIGIBLE TO REDEEM PRIZES. PLAYERS IN WASHINGTON, U.S.A., ARE NOT ELIGIBLE TO PLAY THE GAMES OR REDEEM PRIZES. SUBJECT TO THESE TERMS AND CONDITIONS, PLAYERS IN OTHER JURISDICTIONS MAY PLAY THE GAMES BUT ARE NOT ABLE TO REDEEM PRIZES.
YOU CAN REQUEST REDEMPTION OF ANY PRIZES BY SELECTING THE “REDEEM” BUTTON ON THE PLATFORM. WHERE PLAYERS REDEEM PRIZES FOR GIFT CARDS, SUCH PRIZES WILL BE ALLOCATED TO THE EMAIL ADDRESS REGISTERED AGAINST THE PLAYER’S CUSTOMER ACCOUNT, AND IF THIS IS NOT TECHNICALLY POSSIBLE, THEN TO A NOMINATED EMAIL ADDRESS. WHERE PLAYERS REDEEM PRIZES FOR CASH, SUCH PRIZES WILL BE PAID TO THE FINANCIAL ACCOUNT OR ONLINE WALLET FROM WHICH YOU PURCHASED GOLD COINS, AND IF THIS IS NOT TECHNICALLY POSSIBLE, THEN TO A NOMINATED BANK ACCOUNT.
Collective Action means any claim as part of a class, group, collective, coordinated, consolidated, mass, or representative proceeding, whether by arbitration or in court.
Content means text, graphics, user interfaces, visual interfaces, photographs, trade marks, logos, sounds, music, artwork, computer code and other material used, displayed or available as part of the Games and Platform.
Customer Account means an account held by a Registered Customer.
Fraudulent Conduct means any of the conduct described in clause 10.1.
Game means any one or more Gold Coin Game(s) or Sweepstakes Game(s) available on the Platform. We reserve the right to add and remove Games from the Platform at our sole discretion.
Gold Coin means the virtual social gaming currency which enables you to play the Gold Coin Games. Gold Coins have no monetary value and cannot under any circumstance be redeemed for prizes.
Gold Coin Game means any game played with Gold Coin currency. We may give you Gold Coins free of charge when you sign up to a Platform and thereafter at regular intervals when you log into a Platform. You may win more Gold Coins when you play the Gold Coin Games and you may purchase more Gold Coins on the Platform. Gold Coin Games are social games and you cannot win prizes when you play Gold Coin Games.
Inactive Account means a Customer Account which has not recorded any log in or log out for a period exceeding 12 consecutive months.
MGA means the Malta Gaming Authority.
Participate means playing any Games or using our Platform in any manner whatsoever, including any of the conduct described in clause 3 .
Payment Administration Agent means any related body corporate, affiliate, or third party we appoint to act as our agent, including but not limited to VGW Holdings Limited, VGW Corporation Pty Ltd, VGW Malta Holding Limited, VGW Administration Malta Limited, VGW Sports Limited, VGW Holdings US Inc, VGW US Inc and VGW Luckyland Inc.
Platform means any URL or mobile application belonging to, or licensed to, VGW Group, and branded as part of the “Chumba” family of games, including the website located at https://www.chumbacasino.com, and all subdomains, subpages and successor sites thereof, as well as all Games, features, tools and services available thereon.
Player or you means any person who Participates, whether or not a Registered Customer.
Player Support Team performs the Player Support Function and has the meaning given in section 39(1) of the Player Protection Directive.
Prizes means prizes won playing Sweepstakes Games with Sweeps Coins which are redeemable for valuable prizes in accordance with the Sweeps Rules.
Registered Customer means a Player who has successfully registered a Customer Account, whether that account is considered active or not.
Service means the availability and provision of the Games and the Website that enable you to Participate.
Sweeps Coins means sweepstakes entries subject to the Sweeps Rules. We may give you Sweeps Coins free of charge when you sign up to a Platform, as a bonus when you purchase Gold Coins or via each of our free alternative methods of entry as set out in the Sweeps Rules. You may win more Sweeps Coins when you play Sweepstakes Games. YOU CANNOT PURCHASE SWEEPS COINS.
Sweeps Rules means the Sweeps Rules available on the Platform.
Sweepstakes Game means any game played with Sweeps Coins.
Terms and Conditions means these terms and conditions, as amended from time to time.
Third Party Websites means a third party website not controlled by us.
VGW GP means VGW GP Limited (company registration number C78260) a limited liability company incorporated in Malta, and subject to Maltese law, having its registered address at 5-7 Matilda Court, Giuseppe Cali Street, Ta’ Xbiex, XBX 1423 Malta.
VGW Group, we, us or our means VGW Games, VGW Malta and VGW GP.
VGW Malta means VGW Malta Limited (company registration number C74706) a limited liability company incorporated in Malta, and subject to Maltese law, having its registered address at 5-7 Matilda Court, Giuseppe Cali Street, Ta’ Xbiex, XBX 1423 Malta.
VGW Games means VGW Games Limited (company registration number C76814) a limited liability company incorporated in Malta, and subject to Maltese law, having its registered address at 5-7 Matilda Court, Giuseppe Cali Street, Ta’ Xbiex, XBX 1423 Malta.
Website means the website located at https://chumbacasino.com, any other related sites operated by us and all subdomains, subpages and successor sites thereof.
PLEASE READ THIS CLAUSE 21 CAREFULLY AS IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS ON AN INDIVIDUAL BASIS AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM VGW GROUP. This clause 21 will be construed under and be subject to the Federal Arbitration Act, notwithstanding any other choice of law set out in these Terms and Conditions.
Arbitration Procedures and Fees
Arbitration to Proceed Individually
Waiver of Class Action and Collective Arbitration