Chumba Casino is developed in-house by our team of talented games designers and developers, and also developed/licensed off 3rd party service providers. This provides VGW with both operational flexibility and commercial advantages. VGW continue to invest into the development of proprietary games and content to further differentiate itself from the competitors.
Our current portfolio includes 40+ exciting games for desktop and mobile players. We continue to grow our offerings to players with new games being launched on a monthly basis.
VGW is a diverse company which believes in a work hard / play hard ethos. We have over 400 staff located globally working for us.
IS CHUMBA CASINO LEGAL?
Chumba Casino is a leading social casino site. In addition to our Gold Coin games, we use a unique sweepstakes model which allows the safe and secure redemption of Sweeps Coins for cash prizes to players in the US and Canada. We pride ourselves on adhering to the laws in the jurisdictions that we operate in. We engage with leading experts in those jurisdictions to ensure that we are fully compliant with all applicable laws.
WHO IS CHUMBA CASINO?
Chumba Casino is a social casino owned and operated by VGW Malta Limited, part of the VGW Group.
Chumba Casino aims to be a leading social casino bringing fun and excitement to social casino fans globally. Our initial focus is on the US, “the home of casinos”, and Canada, but we intend to expand globally very soon, making Chumba Casino truly global!
IS CHUMBA CASINO THE ONLY SOCIAL GAMING COMPANY TO USE SWEEPSTAKES PRIZES?
No, gaming companies offering sweepstakes with prizes is nothing new. There have been, and still are, many companies offering sweepstakes with prizes.
WHAT ARE “SWEEPSTAKES”?
Sweepstakes are trade promotions with prizes. They are used to promote the sales of products – in our case – our Gold Coins – through prize giveaways and have been used for decades, worldwide.
HOW DOES CHUMBA CASINO’S SWEEPSTAKES MODEL WORK?
Chumba Casino, sells Gold Coins, a virtual currency which you can accumulate and play with, but which cannot be traded, transferred or redeemed for real money.
No purchase is necessary to enter Chumba Casino’s sweepstakes.
Entries into Chumba Casino’s sweepstakes are given to players in the form of Sweeps Coins. Sweeps Coins cannot be purchased and it has no inherent value. Players can always obtain Sweeps Coins free of charge as a bonus with the purchase of Gold Coins, or via an Alternative Methods of Entry (AMOE) such as mailing in.
Sweeps Coins can be used to play Chumba Casino’s games. Sweeps Coins won as prizes (from playing our Sweeps Coins games) can be redeemed for real cash prizes.
HOW LONG DOES IT TAKE TO VERIFY YOUR DOCUMENTS IN ORDER TO REDEEM SWEEPS COINS FOR CASH PRIZES?
To redeem your Sweeps Coins for a cash prize, you must undertake a verification process. This is to make sure that cash prizes are sent to the correct account holder. Once we receive the required verification documents from you, we verify them as soon as possible. The process of redemption depends on whether or not you have sent the correct form of identification to us. It normally takes about 5 days for completion of the verification process. Once your account is verified, it takes approximately 10 days for your cash prize to be processed to your account.
WHAT SORT OF DOCUMENTS DO I NEED FOR MY ACCOUNT TO BECOME VERIFIED?
You will need 2 of the following documents to be sent at [email protected]:
1) A valid primary photo ID , which can be any of the following:
2) A supporting document under your name as proof of address:
WHAT’S THE DIFFERENCE BETWEEN GOLD COINS AND SWEEPS COINS
Gold Coins can be purchased by players to use with games in Gold Coin mode. Gold Coins can be used to play Chumba Casino games, but they cannot be transferred, traded or redeemed for cash prizes.
Players can always obtain Sweeps Coins free of charge as a bonus with the purchase of Gold Coins, or via an Alternative Methods of Entry (AMOE) such as mailing in. Sweeps Coins can be used to play Chumba Casino games in Sweeps Coins mode. Sweeps Coins won as prizes (from playing our Sweeps Coins games) can be redeemed as cash prizes.
WHAT OTHER COMPANIES USE SWEEPSTAKES?
Many companies worldwide use sweepstakes to promote and sell their products. Sweepstakes promotions have been running for decades in the US and other countries around the world.
Companies such as McDonalds, Publishers Clearing House, Reader’s Digest, Pepsi and Proctor & Gamble all hold widely known, and often global, sweepstakes promotions.
WHAT IS THE RISK LAWS WILL JUST CHANGE?
Low. Sweepstakes are regulated in the US is on a state-by-state basis, so laws in 50 states would need to change.
Further, since Sweepstakes trade promotions are offered by a large number of brands and companies, including many multinationals, any regulatory change would have broad consequences and likely be challenged.
SO WHY CAN’T OTHER CASINO COMPANIES IMPLEMENT THE SAME SWEEPSTAKES MODEL?
CAN CHUMBA CASINO’S SWEEPSTAKES MODEL APPLY TO OTHER GAMING PRODUCTS?
Yes. Some of these are offered at our sister site www.globalpoker.com.
HOW DO I DEPOSIT MONEY INTO MY CHUMBA CASINO ACCOUNT?
You cannot deposit money into your Chumba Casino account. Chumba Casino is not a ‘traditional online casino site’ where you can deposit money to play with. Chumba Casino is a social casino site which offers game play for our two virtual currencies, Gold Coins and Sweeps Coins.
If you want to enjoy the fun of the Gold Coin play all you need to do is register and you are ready to start playing. If you want to take part in our Sweeps Coins games, you can do so using Sweeps Coins. Sweeps Coins can be obtained free of charge in a number of ways including, as a promotion when you purchase Gold Coins, by winning one of our Sweeps Coins giveaway competitions or by sending us a letter. Check out our Sweeps Rules page for further information on how to obtain your free Sweeps Coins
WHAT ARE THE MINIMUM AND MAXIMUM AMOUNT OF SWEEPS COINS I CAN CONVERT TO CASH?
You need to have won a minimum of 100 Sweeps Coins dollars as prizes before you can redeem them for cash. There is currently no maximum amount.
We are able to provide you with a record of your Sweeps Coins prizes. However, you are responsible for the payment of any taxes with respect to those winnings. Please refer to paragraph 7 of the Sweeps Rules with respect to your responsibility for the payment of taxes.
HOW RANDOM ARE THE SPINS USED FOR CHUMBA CASINO SLOTS GAMES?
The Random Number Generator (RNG) used by Chumba Casino utilises a Mersenne Twister with background cycling. This was certified by iTechLabs who confirmed that it uses a well known algorithm to generate random numbers. The numbers generated by this RNG have passed Marsaglia’s “diehard” tests for statistical randomness. iTech Labs has found that number sequences are unpredictable, non-repeatable and uniformly distributed.